Privacy Policy

Effective Date: 22nd April 2025

At Gecko Adventures, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit geckoadventures.ie or make a booking with us.

1. Who We Are

Gecko Adventures is a registered business in Ireland, operating from Courtmacsherry Beach. Our business contact information is:

Address:
5 St John’s Square, Blackpool, Cork

Email: info@geckoadventures.ie

2. What Data We Collect

We collect personal information when you:

  • Book an activity or training program

  • Sign up for our newsletter

  • Use our contact form

The information we collect may include:

  • Full name

  • Email address

  • Phone number

  • Medical information (e.g. allergies or relevant health notes)

  • Child’s name and age (for youth activities)

  • Booking details and notes

  • Parental/guardian consent and emergency contact info (where relevant)

  • Checkbox acknowledgment for specific activities (e.g. Academy program)

3. How We Use Your Data

We use your data to:

  • Manage bookings and provide the services you requested

  • Contact you about your booking

  • Ensure the safety and well-being of all participants

  • Improve our services

  • Send marketing emails (only if you have opted in)

4. Legal Basis for Processing

Under the GDPR, we process your data based on:

  • Contractual necessity – for managing your booking and providing our services

  • Consent – for marketing communications

  • Legal obligation – for safety or insurance-related records

  • Legitimate interests – to run and improve our services responsibly

5. Who We Share Your Data With

We only share your data when necessary to deliver our services:

  • Freelance instructors, volunteers and team working at the centre

  • Payment processors: Stripe and PayPal

  • Google Calendar for internal scheduling (integrated with our booking system)

  • Mailchimp for marketing emails (opt-in only)

We never sell or rent your data.

6. Data Storage and Retention

  • Booking information is stored securely on our WordPress site (Team Booking plugin)

  • Some booking details are exported to Excel and used to create printed sign-in sheets

  • Booking data is also synced to our private Google Calendar

  • Printed information is securely stored and regularly disposed of when no longer required

  • Email addresses are stored with Mailchimp if you opt in

We retain your data only for as long as necessary, depending on the purpose and legal requirements.

7. Cookies and Analytics

  • We use Google Analytics to understand how visitors use our website. This may involve the use of cookies, which collect anonymous usage data.

    We do not use Facebook Pixel or similar advertising trackers.

     

    You can manage cookie preferences using your browser settings.

8. Your Rights

  • You have the right to:

    • Access your personal data

    • Correct inaccurate data

    • Request deletion (“right to be forgotten”)

    • Withdraw consent (for marketing)

    • Object to data processing

    • Lodge a complaint with the Data Protection Commission (DPC) in Ireland

    To exercise any of these rights, email us at info@geckoadventures.ie.

9. Data Security

  • We take appropriate technical and organisational measures to protect your data. This includes:

    • HTTPS encryption on our website

    • Secure payment processing via Stripe and PayPal

    • Restricted access to booking information and sign-in sheets

10. Third-Party Links

  • Our website may contain links to other websites. We are not responsible for their content or privacy practices.

11. Updates

  • This privacy policy may be updated from time to time. Significant changes will be posted on our website.

Contact Us

  • For any privacy-related concerns or requests, please contact:

    Email: info@geckoadventures.ie
    Address: Gecko Adventures, 5 St John’s Square, Blackpool, Cork, Ireland